customr

Accepting payments - ecommerce

Accepting payments over the Internet for your products is a key part of expanding your business. Online payments for some people may seem daunting and confusing so we aim to get the payment process streamlined and easy to use.  This process includes items such as email reminders of transactions, transaction histories and when a transaction goes wrong, the ability to retry it if required. Customr develops and maintains interfaces to the electronic transaction facilities provided by banks and organisations such as eWAY and PayPal. This gives you the flexibility to offer a number of payment solutions to your customers on your ecommerce website. The electronic transaction itself is completed in one of two ways:

Hosted

The payment itself is made by the customer at the transaction provider (such as the bank's website) after the customer performs a final checkout on your website. The result of the transaction is sent back to your website for processing and completion.

Integrated

The customer completes the checkout and enters their payment details on your website. This information is sent from your website to the transaction provider (the bank, for instance) which processes and returns a transaction result. Your website then completes the transaction as required. What do we recommend? While it requires an SSL certificate for your website (which is inexpensive and we can set up), the Integrated method provides the most streamlined experience for your customers. From their perspective they see a payment attempt and a result without seeing the transaction provider's website. While a Hosted option is generally cheaper to maintain, an Integrated solution is the more secure as it reduces the chance of a malicious user tampering with the payment process. Call or contact us for more assistance in developing or maintaining your ecommerce project.

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